Common Question Answers
Here are the questions and answers.
- [Q]: Do You Charge for Samples?
- [A]: Our standard A4-size samples are free of charge and are normally shipped by SF Express. Please contact customer service to request a sample.
- [Q]: Can You Manufacture Custom Products?
- [A]: Yes. Custom manufacturing is one of our core services. We develop and produce products from customer drawings, specifications or samples.
- [Q]: Are You a Direct Manufacturer or a Trading Company?
- [A]: We are a direct manufacturer with our own international trade department. We manufacture and sell our own products.
- [Q]: How Soon Will I Receive a Reply After Sending an Inquiry?
- [A]: We reply within 12 hours after receiving an inquiry on a business day.